LIHEAP provides assistance with payments of Electric, Gas, Propane or other energy resource bills. You do not have to own the home to get assistance and your energy source does not have to be gas or electric in order to receive services (propane, wood, kerosene and coal are also covered under this program).
If you need assistance it is important that your services are in an “active status” meaning your service has not been disconnected due to non-payment. We cannot pay on an account that requires reconnection fee or deposit under this program. Please allow us enough time to process your payment prior to the threat of disconnection, otherwise it would be necessary for you to settle any fees prior to assistance from us.
Please be sure to bring your proof of income of everyone that earns an income within the home, the 12 month billing history provided by your energy supplier, social security cards of everyone in the home and the most current monthly bill.
Applications may be mailed or brought in to our office.
Download LIHEAP Application and Information here:
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Low Income Home Energy Assistance Program
155 6th St SE
Cleveland, TN 37311
P.O. Box 3297
Cleveland, TN 37320
Mon – Fri 9:00am – 5:00pm